Shipping

Shipping Policy

Effective Date: July 2026

This Shipping Policy applies to purchases made through www.fouzee.com, which is owned and operated by Shoppers-Plaza LLC ("FOUZEE," "we," "our," or "us").

Thank you for shopping with FOUZEE. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are typically processed within 1–2 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding U.S. federal holidays.

• Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Shipping Methods

We ship orders using trusted shipping carriers and fulfillment partners, including:

• Amazon Buy with Prime

• Amazon Multi-Channel Fulfillment (where applicable)

• USPS

• UPS

• FedEx

The shipping carrier used for your order may vary depending on your delivery address, shipping method selected, and product availability.

Buy with Prime Orders

Orders placed using Amazon Buy with Prime are fulfilled and shipped by Amazon.

Shipping speeds, delivery estimates, tracking information, and eligible returns for Buy with Prime orders are provided during checkout and may differ from orders fulfilled directly by FOUZEE.

Shipping Rates

Shipping charges are calculated during checkout based on your shipping address, order weight, and selected shipping method.

Any free shipping promotions and eligibility requirements will be displayed at checkout.

Estimated Delivery Times

Delivery estimates begin after your order has been processed.

• Standard Shipping: 3–7 business days

• Expedited Shipping: Available at checkout where applicable.

Delivery dates are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking information may take up to 24 hours to become active after shipment.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

FOUZEE is not responsible for delays, lost shipments, or additional shipping charges resulting from incorrect or incomplete shipping information.

If you need to update your shipping address, please contact us immediately. Address changes cannot be guaranteed after an order has been processed or shipped.

Lost or Damaged Shipments

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the delivery date.

Please include:

• Your order number

• A description of the issue

• Photos of the package and product (if applicable)

We will work with the shipping carrier or Amazon (for Buy with Prime orders) to investigate and provide an appropriate resolution.

International Shipping

FOUZEE may ship to select international destinations.

International customers are responsible for any customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.

International delivery times may vary due to customs processing and local carrier operations.

Shipping Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our reasonable control, including:

• Severe weather

• Natural disasters

• Carrier delays

• Customs inspections

• High shipping volumes

• Other unforeseen events

FOUZEE is not responsible for delivery delays caused by shipping carriers or events outside our control.

Refused or Undeliverable Packages

If a package is returned to us because of an incorrect shipping address provided by the customer, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the order can be reshipped.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us:

FOUZEE
A brand owned and operated by Shoppers-Plaza LLC

Website: www.fouzee.com

Email: info@fouzee.com